Performance Questions
We typically start service within 48-hours of receipt. Same day and 24 hour rush services are available. Once service has started, we can usually effect service within 7 days.
Investigation and intelligence cases are dependent upon their nature for estimated time frames.
Sending us complaints and summons is most easily accomplished via email. However, we can arrange encrypted file transfer for sensitive documents if you need us to. We use file.io
You can also mail them to our office, or, if you’re local, we can come pick them up.
We are a full-service company. Our Returns of Service and Affidavits will be professional produced and notarized, or we’ll do them again to meet your expectations.
Many law firms in the creditor’s rights space are required to meet certain expectations and requirements for their clients (banks and financial institutions) in order to service Foreclosure and other cases. Spatha is aware of these requirements and strives to meet them. Thinks like carrying liability insurance, having agreements with vendors, and service expectations are covered in these compliance expectations. We are fully insured, bonded, licensed, and compliant with all necessary DDPA, GLB, and FCRA requirements.
We can produce custom solutions for you and your law firm to ensure that our service of process services are in compliance with your client requirements.
We accept checks and credit cards. If you are a local attorney, we can invoice you. If you are a law firm or financial institution, please contact us to set up payment terms.
If you are a first time client out of Albuquerque, we will require payment up front in the form of a check, cash, money order or credit card. Please contact us to arrange payment.
If you are a firm that requires special attention or accommodations for a large file load, Spatha will work with you to produce a customized service solution to take care of your entire firm’s needs. We are a modular and flexible company; we can adapt to fit your needs. Give us the opportunity to earn your business.